National Express will be looking to hire Customer Service Advisor tomorrow at Croke Park

Are you looking for a new job in Dublin? National Express will be exhibiting, as well as recruiting, at Jobs Expo Dublin. Chat with their team and hand in your CV at their booth in the Hogan Suite between 10am and 4pm.

Join National Express on the journey

Operating out of Dublin Airport, Dublin Express (part of National Express Ireland) have the contract to deliver a service that operates exclusively from Dublin Airport, to key central destinations within Dublin city centre. This Customer Service Advisor role is the perfect environment for someone who is energetic, enthusiastic, safety focused and customer service driven.

Additional information

• Permanent full time position.
• Must be willing to work flexible hours.
• Shifts: any 5 days out of 7, working shift patterns in between the hours of 5:00am (earliest start) and 01:30am (latest finish). A basic knowledge of Dublin city centre is desirable.

Key responsibilities

• Deliver an excellent standard of customer service at all times, taking a proactive and positive     approach to ensure customer satisfaction
• Selling tickets and add-on products to customers, and providing them with support and  information as required
• Managing coach movements within the station and exceeding the Health & Safety standards
• Using a proactive approach to make travel arrangements for their customers
in the event of delays or service disruption