Looking for Abtran jobs? We are proud to announce that Abtran will be exhibiting as well as recruiting at November’s Jobs Expo Cork.
Abtran is a leading provider of Customer and Business Process Management (BPM) and Outsourcing (BPO) services. The company’s clients include those in highly-regulated sectors, such as energy, water, utilities, financial services and government. They design, implement and deliver end-to-end service solutions which are flexible and scalable, as well as compliant and deliver a great customer experience. Their clients include Electric Ireland, the Health Service Executive, and the National Transport Authority as well as many more.
Abtran’s mission is to make it easy by delivering a complete, seamless service experience. To achieve this, they standardise, simplify and empower their people to cut through complexity.
Abtran puts the customer at the centre of everything they do as this is the core to their approach. They also put in place technologies that empower their clients’ customers to engage via multi-channel services. In addition, Abtran embed processes that make it easy for customers to access the services they need. Furthermore, the company empowers their people to champion clients’ customers by being open and compliant and by sharing their hands-on know-how and expertise.
Abtran strives to incorporate Corporate Social Responsibilty into the day to day running of their business. That means focusing on their people and the community in which they work. Through all their CSR activities, they look to engage, develop and challenge their workforce, and therefore positively impact on the wider community.
Abtran believes that people are at the heart of their success in delivering great service. Consequently, they provide their people with a platform to grow their careers and to achieve their potential. They do this through a programme of learning and development initiatives.
